Student TECH CORPS Success Coach

Position Summary

Part-time/Temporary position responsible for coordinating and implementing all day-to-day aspects of the program. Student TECH CORPS is a work-based learning experience designed to deliver tech support training and certification to students and then harnesses their knowledge to power a Student-Run Help Desk to provide valuable technical support in their school buildings or communities. Each cohort is supported by two Instructors and a Success Coach with up to 25 students. 

Date: Student TECH CORPS will run between June 16, 2025 and August 8, 2025 (varies by program area).
Time: Student TECH CORPS will run Monday-Friday between the hours of 9:00AM-2:00PM (varies by program area) with staff onsite no later than 30 minutes before/after the program time.
Wage: $20 per hour
Location: Student TECH CORPS is offered via partnerships with colleges/universities, K-12 schools and nonprofit organizations in Central and Northeast OH.

  • Attend training session prior to program start date
  • Become familiar with program tools (e.g. Dropbox, Google Drive) prior to program start date
  • Provide administrative oversight including tracking attendance and timesheets, contacting students, collecting paperwork
  • Collaborate with Instructors on a daily basis to coordinate weekly report out
  • Create and submit newsletters to showcase program activities
  • Contact any student who has an unexplained absence to discuss progress, offer assistance and encourage retention including documenting contact with absent students
  • Build a safe classroom environment conducive to collaborative and hands-on learning
  • Provide feedback on the students’ experience with the overall program
  • Provide TECH CORPS staff with all program and evaluation data as requested
  • Arrive to every workday session promptly and prepared for sessions/instruction
  • Coordinate and implement work in an orderly and professional manner
  • Set-up and clean-up worksite at the beginning and at the end of each workday and confirm that all materials are prepared for sessions
  • Enforce rules and regulations and apply appropriate disciplinary measures as needed
  • Perform other duties as needed for the successful implementation of the program
  • Passion (for the mission of the organization), Creativity and Initiative
  • Basic knowledge and/or experience leading, mentoring or teaching groups
  • Effective communication and presentation skills
  • Previous experience working with diverse populations and/or urban students is a plus
  • Education, human resources or related major/program/degree preferred but not required
  • Ability to multitask with strong attention to detail and the ability to perform under deadline pressure
  • Customer service delivery and the ability to accommodate different situations and temperaments
  • Professionalism (time management, appearance, dependability) and strong work ethic
  • Microsoft Word, PowerPoint, Dropbox, Google Suite
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Awards & Affiliations